Terms and Conditions
Last Updated: [13.03.26]
Welcome to Sandycroft Workwear. These Terms and Conditions govern your use of the website www.sandycroftworkwear.uk and the purchase of products and services offered through the site.
By accessing this website or placing an order with us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.
1. About Us
This website is operated by Sandycroft Workwear, a UK business specialising in workwear garments, embroidery services and garment printing.
Throughout these Terms and Conditions, the terms “we”, “us”, and “our” refer to Sandycroft Workwear.
2. Website Use
By using this website, you agree:
To use the site only for lawful purposes
Not to misuse the website or attempt unauthorised access
Not to copy, distribute or exploit content without permission
Not to introduce malicious software, viruses, or harmful code
We reserve the right to suspend access to users who breach these terms.
3. Products and Services
Sandycroft Workwear supplies:
Workwear garments
Branded clothing
Embroidery services
Direct-to-film and printed garment services
All product descriptions, images and specifications are provided for guidance. While we aim for accuracy, colours and designs may vary slightly due to screen displays or production processes.
4. Customised and Branded Items
Many items sold by Sandycroft Workwear may include custom embroidery, logos or printed designs.
Customers are responsible for ensuring that:
They have the legal right to use any logos or artwork supplied
All spelling, colours and design approvals are correct before production
Once custom production has begun, orders cannot usually be cancelled or refunded unless the item is faulty.
5. Orders
When placing an order through the website you confirm that:
You are legally capable of entering into binding contracts
All information provided is accurate and complete
We reserve the right to decline or cancel orders at our discretion, including in cases of pricing errors or suspected fraud.
6. Pricing
All prices listed on the website:
Are displayed in GBP (£)
May include or exclude VAT where indicated
Are subject to change without notice
Delivery costs will be displayed during the checkout process before the order is confirmed.
7. Payment
We accept payment through the methods displayed at checkout.
Payment must be received in full before production or dispatch of goods unless otherwise agreed in writing.
8. Production & Turnaround
Orders that include embroidery or printed branding require production time.
While we aim for fast turnaround, production times may vary depending on:
Order size
Design complexity
Stock availability
Estimated production and dispatch times are provided as a guideline only.
9. Delivery
Delivery times may vary depending on location and courier services.
Sandycroft Workwear is not responsible for delays caused by:
Courier services
Customs or import restrictions
Circumstances outside our control
Risk in the goods passes to the customer once the items have been delivered.
10. Returns & Refunds
Customers are entitled to returns or refunds in accordance with UK consumer law.
However:
Customised or personalised items cannot normally be returned unless faulty or incorrectly supplied.
Non-customised items may be returned within 14 days of receipt provided they are unused and in original condition.
Refunds will be issued once the returned goods have been inspected.
11. Intellectual Property
All content on this website, including:
logos
graphics
images
product designs
website content
is the property of Sandycroft Workwear unless otherwise stated.
Content may not be reproduced, distributed or used without written permission.
12. Limitation of Liability
To the fullest extent permitted by law, Sandycroft Workwear shall not be liable for:
Indirect or consequential losses
Loss of business or profit
Delays caused by third-party delivery providers
Website outages or technical issues
Nothing in these terms excludes liability where it would be unlawful to do so.
13. Website Availability
We aim to ensure the website operates continuously but do not guarantee uninterrupted access.
We may suspend or update the website without notice for maintenance or improvements.
14. External Links
Our website may include links to third-party websites. We are not responsible for the content or policies of external sites.
15. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
Updated terms will be posted on this page with a revised effective date.
Continued use of the website after changes indicates acceptance of the updated terms.
16. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising from these terms will be subject to the jurisdiction of the courts of England and Wales.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact:
Sandycroft Workwear Ltd
Website: www.sandycroftworkwear.uk
Email: [sales@sandycroftworkwear.uk]
Phone: [441244638747]
